Bruce Fox, Inc. is ISO-9001 qualified and is engaged in certification for ISO-14001 designation. Our quality is measured and documented at every phase and our relentless pursuit of excellence is reflected in the quality of each of our team members. As a manufacturer and global citizen, we are keenly aware of our environmental and social responsibilities and we surpass the strictest standards set forth by governing agencies.
The Bruce Fox Mission Statement
Provide the very best products and services that will consistently meet and exceed the needs and expectations of our customers. Only through teamwork, continuous improvement, and the support of every employee at Bruce Fox, Inc. can our goals be accomplished.
Environmental Policy
As a responsible corporate citizen, we are committed to conducting our business in a manner that will preserve and protect the environment, the health and safety of its employees, customers, and the citizens of the surrounding communities.
Customer Bill of Rights
- To be treated in a professional manner as an equal and peer at all times and under all conditions.
- To hear a sincere “Thank You!” from our staff for your business.
- To be treated exactly as we would like to be treated if we were the customer.
- To accurate and timely quotations to your requests, with sufficient information for you to make informed purchase decisions.
- To confidentiality of your ideas, strategies, and promotions, which we will diligently and prudently respect.
- To expect resourcefulness, problem-solving ability, concern and results from trained staff assigned to your account.
- To a reply to any correspondence, by e-mail, phone, fax or letter within 24 hours.
- To an outstanding experience at every phase of your partnership with Bruce Fox, Inc. leaving no doubt about the prospect of placing future business with us.
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